[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: [PSUBS-MAILIST]:RE: PSUB RipOff!!
I think we all appreciate your efforts, Jon and Ray.
You guys rock and we all know it. Keep up the good
work!
Warren.
--- Jonathan Wallace <jon@psubs.org> wrote:
> Dave,
>
> I'm sorry you were not satisfied with the drawing.
> One of my first jobs out
> of high school was in a local hardware store. When
> people came in and
> complained about the quality of something they had
> purchased, the owner would
> say "We're sorry you weren't satisfied. If we made
> it, it would be perfect."
>
> Neither Ray nor I manufacture any sub plans sold on
> PSUBS. They are provided
> to us "as is" by the owner of the plans. In this
> case, George Kittredge owns
> the rights to all Kittredge sub drawings and plans.
> We do not have any
> control over the quality nor the quantity of
> information provided in the
> drawing. George Kittredge sets the price of the
> plans and we merely provide
> an avenue on the web site for distribution of them.
> If somebody wants to
> sell something and we think it has value to the
> PSUBS community, we put it on
> the website. It's subjective on our part, but we
> try to do our best to make
> the right decision.
>
> There is a link on the website store called "Terms
> of Sale". This page
> includes the following text:
> PSUBS.ORG Merchandise Disclaimer
> All merchandise from PSUBS.ORG is sold on a
> consignment basis and
> PSUBS.ORG makes no warranty of any kind for any
> products sold from
> our web site. Please contact the manufacturer
> directly for any issues
> regarding their products.
>
> I think your disatisfaction with the Kittredge
> drawing is therefore more
> appropriately addressed with George Kittredge.
> We've sold a number of these
> drawings and this is the first complaint I've heard
> of. That's not an
> excuse. It's certainly possible that others have
> been disappointed and
> simply not vocalized their feelings.
>
> I have to disagree with your characterization of the
> product description on
> the web site as inaccurate. The entire description
> is, "This conceptual
> drawing is one sheet from the complete set of
> authentic Kittredge K-250 plans
> for the proven pressure hull of the K-250, and is an
> excellent resource as a
> starting point for those who want to construct their
> own submersible." I
> don't believe we are deceiving anyone when we
> clearly advertise the product
> is a conceptual drawing and is only one sheet from
> the K-250 plans. If we
> were advertising the product as THE complete K-250
> plans, then the
> description would obviously be inaccurate.
>
> In regards to the amount of time it took to ship the
> product...you found the
> right guy and I'm guilty as charged. I apologize
> that it took a month to get
> the drawing to you. I sometimes forget to check my
> email notices as often as
> I should, and sometimes other issues cause a delay.
> There was a gentleman
> who ordered some Markham plans not too long ago, who
> waited almost as long as
> you did because I never received a notice from EBAY.
> If PSUBS were my full
> time job I'd have orders filled immediately, but
> it's not. So I tend to get
> to these things when I have the time. Obviously in
> your case, there's no
> excuse for taking a month to delivery something paid
> via PayPal but I don't
> recall why it took so long. However, I will make
> sure we refund your money
> since the plans were not to your expectations and
> they took so long to be
> delivered.
>
>
> TO THE ENTIRE COMMUNITY:
> Neither Ray or I are intentionally trying to deceive
> or rip anyone off when it
> comes to PSUBS. Both of us have put long hours into
> the web site and the
> organization. In general, if you haven't subsidized
> something you can be
> sure that either Ray or I have fronted the money to
> make it happen. Ray puts
> his own money up to purchase those awards that we
> give out every year. I put
> up my own money for hats and t-shirts. It cost Ray
> and I $160.00 just to
> have the PSUBS logo digitized for the embroidery
> machines that create the
> hats. I front the money for the domain name and
> bandwidth we use. Ray and I
> front the money for the conventions. Ray was able
> to put a total of $11.00
> in the PSUBS kitty after all the costs associated
> with the 2002 convention.
> This year we did a little better and ended up with
> $150.00 after all the
> costs associated with the 2003 convention. That
> $161.00 will barely cover
> the cost of the meeting room for the 2004
> convention.
>
> Our intent with the PSUBS store was simply to try
> and make enough money from
> consignments and sales of t-shirts/hats so that we
> could fund awards,
> conventions, and other similar things without
> constantly using our own money.
> So far, we've failed miserably considering after
> seven years our "kitty" has
> a total of $150.00 in it. And that's only because
> Ray refused to use part of
> that $150 for the 2003 award plaques.
>
> I'm not looking for sympathy, and I don't believe
> Ray is either. We both
> contribute our time and money because we sincerely
> believe in this
> organization. We don't have to, we want to. We are
> co-founders of PSUBS and
> have watched it grow from private email
> correspondence between a handful of
> people to the "monster" that it is today. And
> frankly, we're proud of it and
> what we all (including all of you) have accomplished
> with it. The last thing
> we want to be perceived of doing is ripping anyone
> off. If we need to
> scrutinize the products we offer on the website
> better...we'll do that. And
> I promise that I will make an exceeding effort to
> get orders in the queue
> faster when they are received.
>
> Jon
>
>
>
> On Monday February 23 2004 21:48, david cutajar
> wrote:
> > Yup, that's right- PSUB Ripoff!! Who would have
> > thought that??Maybe if I purchased from Ebay, but
> from
> > PSUB?????
> >
> > I recently purchased the K250 pressure hull plan
> from
> > the online store on the Psub.org website.
> >
> > This one page plan is touted as:
> >
> > " an excellent resource as a starting point for
> those
> > who want to construct their own submersible. ".
> >
> > I Paid by PayPal - Payment To Jonathan Wallace
> on
> > Jan. 24, 2004;
> >
> > I received the package today Feb. 23, 2004.
> >
> > I purchased the plan, thinking it would be a good
> > reference source (as they claimed).
> >
> > As you may suspect, I am very disapointed in the
> > print. It is terrible, and offers NO value.
> >
> > The BOM (Bill Of Material) only references Part
> > numbers - i.e. there is no information on anything
> > that is of value: for example if you were curious
> as
> > to what size rings (hull frame)were used - or the
> > rings thickness etc., all you will realize is that
> it
> > is detail #3 part number K250-007 - Completely
> > Useless.
> >
> > Curious about the diameter of the forward
> viewport?
> > too bad - all it says is part number K250-020.
> >
>
=== message truncated ===
__________________________________
Do you Yahoo!?
Yahoo! Mail SpamGuard - Read only the mail you want.
http://antispam.yahoo.com/tools