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Re: [PSUBS-MAILIST]:RE: PSUB RipOff!!



Ray and Jon,
  I have been following this site for 4 or 5 years, I
think, and posting to it occasionally for almost as
long. I have received TREMENDOUS AMOUNTS OF
INFORMATION, AND EVEN MORE ENJOYMENT AND ENCOURAGEMENT
FROM THIS GROUP. I have not found any other site that
compares. Just in case I haven't said this before,
Thank You guys so much for making this list possible,
and for the hard work you have given to all of us
"NUTCASES". If I can at any time be of service to you
or the group, please feel free to ask. I would like to
return at least a small amount of what I have received
here, if I can.

Thanks Again,
 Dewey R Mason II
 Abyss Marine Technologies
 
--- david cutajar <davecutajar@djcengineering.com>
wrote:
> Jon,
> 
> Again, Sorry about that- next time I will wait a
> little longer than 5 min. from receipt before I
> spurt
> off an angry note and piss of what? -the main guy at
> the site? It's obvious I made you upset...
> 
> I think that the site offers so much more practical
> information, etc. else where - for free - ....
> 
> I wouldn't mind donating cash to the site, I feel
> that
> would be much more worth it....
> 
> Anyway, in a round-about-way, my point was how much
> I
> actually like this forum & site....
> 
> and again it was nothing against you personally...
> 
> thanks Coalbunny and Steven Mills also...
> 
> And Guys - if I pissed ya off sorry.....
> 
> I hope this doesn't continue to detract from real
> sub
> threads.....
> 
> 
> Sincerely,
> 
> 
> David Cutajar
> 
> --- Jonathan Wallace <jon@psubs.org> wrote:
> > Dave,
> > 
> > I'm sorry you were not satisfied with the drawing.
> 
> > One of my first jobs out 
> > of high school was in a local hardware store. 
> When
> > people came in and 
> > complained about the quality of something they had
> > purchased, the owner would 
> > say "We're sorry you weren't satisfied.  If we
> made
> > it, it would be perfect."
> > 
> > Neither Ray nor I manufacture any sub plans sold
> on
> > PSUBS.  They are provided 
> > to us "as is" by the owner of the plans.  In this
> > case, George Kittredge owns 
> > the rights to all Kittredge sub drawings and
> plans. 
> > We do not have any 
> > control over the quality nor the quantity of
> > information provided in the 
> > drawing.  George Kittredge sets the price of the
> > plans and we merely provide 
> > an avenue on the web site for distribution of
> them. 
> > If somebody wants to 
> > sell something and we think it has value to the
> > PSUBS community, we put it on 
> > the website.  It's subjective on our part, but we
> > try to do our best to make 
> > the right decision.
> > 
> > There is a link on the website store called "Terms
> > of Sale".  This page 
> > includes the following text:
> > 	PSUBS.ORG Merchandise Disclaimer 
> > 	All merchandise from PSUBS.ORG is sold on a
> > consignment basis and
> > 	PSUBS.ORG makes no warranty of any kind for any
> > products sold from
> > 	our web site.   Please contact the manufacturer
> > directly for any issues
> > 	regarding their products.
> > 
> > I think your disatisfaction with the Kittredge
> > drawing is therefore more 
> > appropriately addressed with George Kittredge. 
> > We've sold a number of these 
> > drawings and this is the first complaint I've
> heard
> > of.  That's not an 
> > excuse.  It's certainly possible that others have
> > been disappointed and 
> > simply not vocalized their feelings.
> > 
> > I have to disagree with your characterization of
> the
> > product description on 
> > the web site as inaccurate.  The entire
> description
> > is, "This conceptual 
> > drawing is one sheet from the complete set of
> > authentic Kittredge K-250 plans 
> > for the proven pressure hull of the K-250, and is
> an
> > excellent resource as a 
> > starting point for those who want to construct
> their
> > own submersible."  I 
> > don't believe we are deceiving anyone when we
> > clearly advertise the product 
> > is a conceptual drawing and is only one sheet from
> > the K-250 plans.  If we 
> > were advertising the product as THE complete K-250
> > plans, then the 
> > description would obviously be inaccurate.
> > 
> > In regards to the amount of time it took to ship
> the
> > product...you found the 
> > right guy and I'm guilty as charged.  I apologize
> > that it took a month to get 
> > the drawing to you.  I sometimes forget to check
> my
> > email notices as often as 
> > I should, and sometimes other issues cause a
> delay. 
> > There was a gentleman 
> > who ordered some Markham plans not too long ago,
> who
> > waited almost as long as 
> > you did because I never received a notice from
> EBAY.
> >  If PSUBS were my full 
> > time job I'd have orders filled immediately, but
> > it's not.  So I tend to get 
> > to these things when I have the time.  Obviously
> in
> > your case, there's no 
> > excuse for taking a month to delivery something
> paid
> > via PayPal but I don't 
> > recall why it took so long.  However, I will make
> > sure we refund your money 
> > since the plans were not to your expectations and
> > they took so long to be 
> > delivered.
> > 
> > 
> > TO THE ENTIRE COMMUNITY:
> > Neither Ray or I are intentionally trying to
> deceive
> > or rip anyone off when it 
> > comes to PSUBS.  Both of us have put long hours
> into
> > the web site and the 
> > organization.  In general, if you haven't
> subsidized
> > something you can be 
> > sure that either Ray or I have fronted the money
> to
> > make it happen.  Ray puts 
> > his own money up to purchase those awards that we
> > give out every year.  I put 
> > up my own money for hats and t-shirts.  It cost
> Ray
> > and I $160.00 just to 
> > have the PSUBS logo digitized for the embroidery
> > machines that create the 
> > hats.  I front the money for the domain name and
> > bandwidth we use.  Ray and I 
> > front the money for the conventions.  Ray was able
> > to put a total of $11.00 
> > in the PSUBS kitty after all the costs associated
> > with the 2002 convention.  
> > This year we did a little better and ended up with
> > $150.00 after all the 
> > costs associated with the 2003 convention.  That
> > $161.00 will barely cover 
> > the cost of the meeting room for the 2004
> > convention.
> > 
> > Our intent with the PSUBS store was simply to try
> > and make enough money from 
> > consignments and sales of t-shirts/hats so that we
> > could fund awards, 
> > conventions, and other similar things without
> > constantly using our own money.  
> > So far, we've failed miserably considering after
> > seven years our "kitty" has 
> > a total of $150.00 in it.  And that's only because
> > Ray refused to use part of 
> > that $150 for the 2003 award plaques.
> > 
> > I'm not looking for sympathy, and I don't believe
> > Ray is either.  We both 
> > contribute our time and money because we sincerely
> > believe in this 
> > organization.  We don't have to, we want to.  We
> are
> > co-founders of PSUBS and 
> > have watched it grow from private email
> 
=== message truncated ===


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